Rewards
One connected rewards experience
From enrollment to everyday use, Rewards gives your accountholders a single, branded place to see rewards, understand activity, and discover what’s next.
Rewards Benefit
Right offer, right moment: Journeys appear at natural points (account opening, upgrade prompts, targeted campaigns).
Rewards Benefit
Guided explanation: Simple screens explain rewards, requirements, and “what happens next” in plain language.
Rewards Benefit
Scales cross‑sell: Enables upgrades and companion products (e.g., Saver) at scale without relying on manual scripts.
Journey
The Initial Outreach
Right offer, right moment: Journeys appear at natural points (account opening, upgrade prompts, targeted campaigns).
Rewards Journey
Guided explanation: Simple screens explain rewards, requirements, and “what happens next” in plain language.
How a User Uses the Dash
- Home for rewards: A single, branded place to see rewards, understand recent activity, and know how to keep earning.
- From one-time promo to relationship: The Dashboard turns rewards into a habit, not a one-off campaign.
- Self‑service support: Users can answer “Did I qualify?” and “What changed this month?” themselves—fewer calls to the branch.
- Cross‑sell & education: Space to highlight Saver and other relevant offers in a way that feels helpful, not pushy.
Lifecycle Touchpoints
We’ll communicate with you every step of the way.
Rewards Journey
This is a habit users know one place to find this and the other offers.
