SureLock™

Revenue that adds value, not just fees

Add SureLock™ to all your accounts and deliver proactive identity protection and impactful non-interest income.

Works seamlessly with your online banking

An integrated experience that works with your online banking vendor.

Works seamlessly with your online banking

Your growth lever

Revenue that actually moves the needle with non interest income.

Your growth lever

Protection your account holders expect

A consumer protection service that is truly proactive.

Protection your account holders expect

Promote ongoing engagement

Educate, onboard, and retain account holders with an effortless experience and lifecycle marketing.

Promote ongoing engagement

At a glance

Scam detection

Check suspicious emails, texts, links, and screenshots for red flags based on an institution-tailored tool that blends your personal sending best practices with rule-based engines and proprietary machine learning models.

Dark web monitoring

Ongoing dark web monitoring scans for exposed personal information across 20+ data types with real-time alerts if something looks compromised.

Credit locking

A simple control lets you lock and unlock your TransUnion® credit file from one dashboard, helping prevent fraudulent new accounts in your name and making it easier to securely access your credit file whenever you need it.

Identity restoration

Certified restoration specialists are available 24/7 to walk you through reclaiming your identity, handling the legwork with creditors, agencies, and other third parties.

Industry-leadng insurance

SureLock™ includes identity theft insurance with up to $5 million in coverage to help reimburse eligible costs like restoration support, legal fees, documentation replacement, and other covered expenses.

Define additional benefits

Customize your value-add with additional benefits on other services like free cashier's checks, free notary services, or loan rate discounts.

Your latest security alerts in one place

A dedicated view surfaces your most recent scam checks, dark web alerts, and credit status updates so you can quickly review what is new and decide what to do next.

100% of consumers think their primary institution should offer some form of identity fraud protection, and 98% say they would value it coming from their primary institution.

Security they feel. Revenue you see.

Happy person online banking on their phone sitting on the couch.
We provide a low fee-based account for all of your account holders that includes additional value-added services like SureLock™, the premier consumer protection service embedded directly into your online banking. Account holders will feel the benefit from day one with dark web monitoring and up to $5 million in identity fraud insurance — while you start seeing fee revenue at the same time.
Learn About Performance

Watch it in action

For those that don't want it, they'll never feel stuck. With a transparent consumer journey — letters, up to six fee-warning and feature-education touchpoints, and an in-app dashboard available up to 30–60 days before the first fee — opting out is painless and simple, while the value is so obvious that most consumers (over 60%!) don't want to leave.

Client Success Stories: Heritage Community Credit Union

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Explore some of the other products available on the Feature Hub Platform