SureLock

Revenue that adds value, not just fees

Offer SureLock with all of your accounts to deliver proactive identity protection and impactful non-interest income.

SureLock Benefit

An integrated experience that works with your online banking vendor.

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SureLock Benefit

Revenue that actually moves the needle (With non interest income?)

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SureLock Benefit

A consumer protection service that’s truly proactive.

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SureLock Benefit

Promote ongoing engagement. Educate, onboard, and retain account holders with effortless UX and lifecycle marketing.

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At a Glance

Scam Detection

Check suspicious emails, texts, links, and screen shots for red flags based on an FI-tailored tool that blends your personal sending best practices with rule-based engines and proprietary machine learning models.

Dark Web Monitoring

Ongoing dark web monitoring scans for exposed personal information across 20+ data types with real-time alerts if something looks compromised.

Credit Locking

A simple control lets you lock and unlock your TransUnion credit file from one dashboard, helping prevent fraudulent new accounts in your name and making it easier to securely access your credit file whenever you need it.

Identity Restoration

Certified restoration specialists are available 24/7 to walk you through reclaiming your identity, handling the legwork with creditors, agencies, and other third parties.

Insurance

SureLock includes identity theft insurance with up to $5 million in coverage to help reimburse eligible costs like restoration support, legal fees, documentation replacement, and other covered expenses.

Define additional benefits

Customize your value-add with additional benefits on other services like free cashier's checks, discounts on refinancing or origination costs.

Your latest security alerts in one place

A dedicated view surfaces your most recent scam checks, dark web alerts, and credit status updates so you can quickly review what’s new and decide what to do next.

100% of consumers think their primary FI should offer some form of identity fraud protection, and 98% say they would value it coming from their primary FI.

A Reward System Tailored to your needs

Happy person online banking on their phone sitting on the couch.
We provide a low fee-based account for all of your account holders that includes additional value-added services like SureLock, the premier consumer protection service embedded directly into your online banking. Account holders will start to feel the benefit from the first day with dark web monitoring and up to $5 million in identity fraud insurance while you start seeing fee revenue at the same time.
Learn About Performance

Watch it in Action

For those that don’t want it, they’ll never feel stuck. With a transparent consumer journey—letters, up to six fee‑warning and feature‑education touchpoints, and an in‑app dashboard available for at least 30–60 days before the first fee—opting out is painless and simple, while the value is so obvious that most consumers (over 60%!) don’t want to leave.

Client Success Stories: Heritage Community Credit Union

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