Take-Backs™
A beautifully designed experience... One click away
Your borrowers manage their Take-Backs™ inside you digital experience.
Add to any loan
It's quick and easy to add Take-Backs to any loan. The Take-Back dashboard is just one click away from online and mobile banking using single sign-on (SSO). No extra usernames. No passwords to forget.
Turn uncertainty into clarity
Borrowers get access to the Take-Back dashboard where they can manage their loan. They can see the full life of the loan, adjust autopay, make a one-time payment, and perform a Take-Back.
Take-Backs are simple
Borrowers can withdraw from their Take-Back™ balance at the push of a button. No penalties, no fees, no extra approvals needed, no added work for your team. A borrower can transfer money back into their account with ease.
People love Take-Backs
Borrowers feel in control, knowing that any extra dollars they pay can be “taken back” if life throws them a curveball. That freedom drives loyalty. Take-Backs™ have a Net Promoter Score of 72 which keeps borrowers confident and engaged with your loan products. For institutions, it’s a simple feature with outsized impact: happier, more trusting borrowers who stick around and advocate for you.
Marketing for the full life of the loan
Most loan campaigns stop once the loan closes; Take-Backs are different. Our engagement strategy is designed around the full borrower journey: helping them understand the benefit at application, reinforcing it after funding, and nudging healthy habits over the life of the loan. We provide ready-to-use campaigns, emails, and push notification that consistently remind borrowers how and when to use Take-Backs™, turning a one-time promotion into an ongoing relationship driver.
User experience optimization
We have applied decades of research into how people think about debt, trade-offs, and emergencies to the Take-Back experience. Those insights have revealed what makes borrowers feel in control of their debt — clear language, easy actions, and simple visuals that illustrate the benefits. The Take-Back dashboard encourages borrowers to pay ahead when possible, turn on autopay, and use Take-Backs™ when costs come up.
Continuous improvement
The insights from borrowers help us refine the product experience, update best practice playbooks, and share insights with partners. Every improvement we make flows into your Take-Back™ program.
